FAQs

 

Where can I see my products?

No matter where you are located, the BeamsDirect.com website is at your finger tips. We update and add new products to our website on a continuous bases. Samples are available for just about every product. 

 

Do you have a designer who can help me?

Our entire staff of designers are just a phone call away. Our design team will spend as much time as needed to ensure that your experience with BeamsDirect.com is a great one. In addition to over the phone consultations, we also offer Skype and Facetime video appointments. In our Skype and Facetime appointments we can thoroughly go over any product and project. Though this video interface we can see your project, discuss and show you options. Contact us today to setup a video conference.

Do you provide takeoff service?

Yes, we are always happy to review your elevations and blueprints, free of charge. 

 

Can you make custom products?

Yes, we have full customization available. No matter if it's just a hand drawn sketch or a high detailed CAD file, our team is trained to turn your dreams into a reality.

 

What are most of your products made from?

Most our products are made from high density polyurethane. Polyurethane is very durable, light weight and easy to install.

 

How many beams should we order?

There is no right answer to this question. Most customers install the beams every 4-8 feet depending upon the size and desired effect. 

 

How do we install the product?

Please visit the installation page by clicking the following link (link coming soon)

 

Does polyurethane expand and contract?

Like most products, polyurethane does have some expansion and contraction ratio. The good news is, that polyurethane expansion or contraction a fraction of what real wood experiences. 

 

Can these product be installed outside?

Yes, our products work well outdoors. All of our colors except for the Interior Rich Walnut are designed to be used outdoors. In addition to our standard UV protection in our premium finishes, extra UV protection can be added to your order through one of our customer service representatives.

 

Will the product fade outdoors?

Premium finishes are designed to last a very long time. After a great deal of time has passed, you may experience some fading. Fading will be a gradual process. All of our products can be re-stained or painted. See our finishing steps for more details. (link coming soon)